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Selected work · Recurring donor operations

Hibah

A structured workflow for organizations running recurring donor programs, from personal enrollment links to payment verification, reminders, and gratitude.

Product stateBeta
Primary usersOrganizations and donor teams
Payment pathDirect UPI to organization
Public proofLive product

The operation

Recurring giving had no single operational record.

Enrollment, contribution history, UPI references, reminders, and gratitude material can drift across spreadsheets and WhatsApp conversations. Hibah gives both donors and teams one understandable path.

The useful path

From donor intent to a verified ledger entry.

Enroll

Personal access without another account

Each donor receives a private passwordless link with their contribution history and payment actions.

Contribute

Payments remain direct

The donor uses the organization’s UPI details. Hibah does not act as the payment gateway.

Verify

Reference numbers become reviewable state

Teams verify submitted UPI transaction references and keep a chronological operational trail.

Follow up

Reminder and gratitude stay connected

Pending contributions can open pre-filled WhatsApp reminders, while verified contributions can produce branded gratitude material.

Engineering concerns

The backend has to preserve trust without entering the money flow.

Boundary

Model payment evidence, not bank credentials.

Public product behavior is centered on submitted UPI references and organization-side verification. Hibah states that it does not record bank credentials or UPI PINs.

Isolation

Keep each organization’s operation separate.

Organizations receive isolated workspaces with roles for owners, administrators, and operators. The product language makes tenant separation part of the trust model.

Implementation note: database design, service boundaries, and deployment architecture are not described here because those details have not yet been confirmed for publication.

Inspect

The product is live in beta.

The public site documents the donor portal, UPI verification workflow, team roles, reminder path, branded output, and organization-level customization.

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